1. Who we are

Regen International and its subsidiaries (“FancyMe”, “we”, “us”, “our”) respect your privacy and we are committed to protecting the personal data we process about you. Fancyme is a social network which enables: (i) “Creators” to share and monetise their own content (as well as subscribe to, and view, the content of other Creators); and (ii) “Fans”(a.k.a Supporters) to subscribe to, and view, the content of Creators.

2. About this Policy

This privacy policy (“Policy”) explains our practices with respect to the personal data we process about our Creators and Fans. Some parts of the Policy are specifically aimed at Creators, and some parts are specifically aimed at Fans. It also applies to how we process the personal data of individuals that feature in content uploaded by a Creator (“Content Collaborators”), and where we process personal data about you in the context of our business relationships.

We process your personal data when you use our website located at fancyme.ai (“Website”) and for the provision of the services that we offer from time to time via our Website. We also process your personal data when you interact with us through our social media pages on third-party websites (e.g. X and Instagram), or otherwise. We refer to these activities collectively as the “Services” in this Policy.

We are a “data controller” of the personal data that we process in connection with the Services. This means that we decide the reasons why we process personal data about you and how we do so.
Please review this Policy to understand how we process your personal data in connection with the Services. By using our Services, you acknowledge that you have read and understand the information in this Policy.
If you have any questions about this Policy or our processing of your personal data, please see Section 18 (subsection Contact information) for information about how to contact us.

3. What is personal data?

“Personal data” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular person or household.
In addition, we may collect data that is not capable of identifying you or is otherwise not associated or linked with you, such as deidentified, aggregated or anonymised information. This type of data is not personal data and our use of such data is not subject to this Policy.

4. Informing us of changes

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes at any point during your relationship with us. Updates or corrections can be made through your Account settings on our Website.

5. Applicability of this Policy (18+)

This Policy is provided in addition to, but does not form part of, our Terms of Service (which includes our Acceptable Use Policy) that govern your use of our Website and the Services.

Our Services are strictly intended for individuals 18 years of age or older. Anyone under 18 years of age is not permitted to use the Services. By using the Services, you represent that you are 18 years of age or older.

6. Third-party links

Our Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share personal data about you.

We are not responsible for, and this Policy does not apply to, the content, security or privacy practices of those other websites, plug-ins or applications. We encourage you to view the privacy and cookie policies / notices of those third parties to find out how your personal data may be used.

7. If you do not wish to provide personal data

We need to collect certain personal data from you in order to provide you with access to the Services or specific features and functionalities of the Services in accordance with our contract with you (i.e. our Terms of Service). We are also required to process certain personal data in accordance with applicable laws. Please note that if you do not wish to provide personal data where requested, we may not be able to provide you with access to the Services or specific features and functionalities of the Services.

8. Updates to this Policy

We may update this Policy from time to time, and any updates will be effective upon our posting of the revised Policy on our Website. We will use reasonable efforts to notify you in the event that material updates are made to this Policy, such as sending you a feed notification via your account on our Website or contacting you via email.

9. What information do we collect?

What is personal data?

Where this Policy refers to ‘personal data’ it is referring to data about you from which you could be identified – such as your name, your date of birth, your contact details and even your IP address.
By law all organizations who process your personal data in the EU are obliged to process your personal data in certain ways and to ensure that you are given an appropriate amount of information about how they use it. You also have various rights to seek information from those organizations about how they are using your data, and to prevent them from processing it unlawfully. For more information about these rights, please see the ‘Your Rights’ section of this Policy

What types of data we collect from you when you use the Website?
The personal data we collect from you depends on precisely what details you volunteer to us as you interact with the Website but may include:

  • Contact Data which includes your name, e-mail address, phone number, billing address and delivery address.
  • Financial Data which, where you provide them, includes payment card details(processed by a 3rd party PSP, not saved to our system).
  • Transaction Data which includes details about payments to and from you and other details or services you have purchased from us or whilst using the Website.
  • Technical Data which includes your IP address, your login data, operating system and browser type and version.
  • Profile Data which includes your username and password, social media account details, your interests, preferences, feedback and survey responses including any personal data contained in content that you upload to the Website.
  • Location Data which includes data about where you access the Website from.
  • Usage Data which includes information about how you use the Website.
  • Audio Visual Data which includes recordings of you and your contributions or uploads to the Website.
  • Marketing and Communications Data which includes your preferences in receiving marketing from us and our third parties including information about the kind of adverts that we believe you are most likely to be interested in.
  1. How is your personal data collected?

    Direct interactions with us

    When you use the Website you are likely to provide a certain amount of personal data to us in response to various questions and forms which we present to you as part of the process of setting up your account. This will include Identity, Contact and Financial Data as you will provide us with details about your name and location as part of creating your account and then populating your user profile page.

    Any data about yourself that you provide or volunteer to us and/or upload to the Website (for example: by signing up to the FancyMe platform or otherwise completing a registration form; subscribing to a creator profile, publication or newsletter; requesting marketing to be sent to you; participating in social media functions; taking part in an online survey; filling in a form or questionnaire that we present to you; posting a comment or otherwise messaging on the Website; entering competitions; or similar activities); when you report a problem with the Website; or when you contact us by email, telephone or by post, we may collect, store and use the personal data that you disclose to us.

    Use of the Website

    When you use the Website to interact with other users we will collect both the data that you upload to it (which may be included in messages that you send, or content that you upload)as well as data about how you are interacting with the Website and with other users.

    So, for example, if you send a message to another user we will collect information about the content of that message, as well as the fact that you sent that message to another user. We also collect data about posts or content that you view, and those that you like or approve of(such as where you like a post without actually posting a written message in response).Taken together, this often gives us a fairly detailed picture of what users like to talk about and who they like to talk with.

    Please be aware that we process data about private messages that you send in the same way as messages that you post publicly.

    When you use the Website to buy paid for services or content, we will collect information about the kind of services or contact that are most frequently of interest to you. This is in addition to the information which we hold that relates to individual financial transactions that you make in relation to services

    Please always remember that most things you post on the Website are publicly viewable, for the logged in users which is a significant number of people thus being in practice the same as posting content publicly. So not only will we collect information about your posts, but other users of the Website will be able to see the information that you have posted as well.

    Automated technologies or interactions

    We will also collect personal data about you and various information about the technology you use through the use of technologies such as cookies when you visit and interact with theWebsite. The following are examples of information we may collect:

  • information about your device, browser or operating system;
  • your IP address;
  • information about links that you click and pages, content or profiles you view on the Website;
  • length of visits to certain pages, content or profiles;
  • subjects you viewed or searched for;
  • page response times;
  • records of download errors and/or broken links;
  • page interaction information (such as details of your scrolling, clicks, and mouse-overs);
  • methods used to browse away from a page; and
  • the full Uniform Resource Locators (URL) click stream to, through and from the Website (including date and time).

We use the data described above for several different reasons. Firstly, we use it to ensure that the Website works properly, it is secure and that you are able to receive the full benefit of it. Second, we use the data to monitor online traffic and audience participation across the Website. We undertake both of these activities because we have a legitimate interest in doing so.

For more information on this kind of technology and details of the cookies that we use on the Website please see our Cookies Policy.

Third parties or publicly available sources

We also partner with third parties who may collect anonymous usage or statistical data through your use of the Website (including, for example, business partners, sub-contractors in technical and delivery of services, advertising networks, analytics providers, search information providers, credit reference agencies).

We may also obtain personal data from other sources where you log into the Website using your X, Google or another similar single-sign-on provider account. In this instance we will obtain personal data such as your username, social media account details, location and IP address from such third parties.

This website processes the location of IP addresses using GeoLite2 data published by MaxMind, available at https://www.maxmind.com/

Updating your information

If you want to update the information you have previously given to us, you can contact us at support@fancyme.ai.

11. How and why do we use and share your personal data?

Lawful basis for processing your information

We will only use your personal data when the law allows us to. Most commonly we will use your personal data in the following circumstances:

  • Where you have asked us to do so, or have otherwise consented to us doing so;
  • Where we need to do so in order to perform a contract we have entered into with with you;
  • Where it is necessary for our legitimate interests (or those of a third party) and your fundamental rights do not override those interests; and
  • Where we need to comply with a legal or regulatory obligation.

Here are some examples about how we may use the information we collect about you and the lawful basis we rely on to do so.

Activity Examples of the types of personal data we may collect Lawful basis for processing
To provide you with our services and register you as a new subscriber. Identify, contact, financial, transactional, technical, profile and marketing communications information. Performance of a contract with you.
To process and deliver your orders and subscriptions including:(a) Manage payments, fees and charges(b) Collect and recover money owed to us Identify, contact, financial, transactional, technical, profile and marketing communications information. Performance of a contract with you. Necessary for our legitimate interests (to recover debts due to us and creators)
To make use of the recordings, contributions or uploads you have made on the Website including, but not limited to, distributing, broadcasting and publicizing the same. Identity, contact, profile and audio visual data. Performance of a contract with you.
To test new products, track products and services that are popular, develop new ways to work with our customers and manage how we interact with third parties. Identify, contact, financial, transactional, profile and marketing communications information. Performance of a contract with you. Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business).
To obey applicable laws and regulations, manage risk for us and our customers, respond to complaints and seek to prevent crime. Identify, contact, financial, transactional, profile and usage information. Necessary for our legitimate interests (for running our business, network security and to prevent fraud). Necessary to comply with our legal / regulatory obligations.
To manage our relationship with you including notifying you of any changes to the Website or services provided on the Website. Contact, profile information, transactional and marketing communications information. To take the necessary steps to arrange a contract with you. Performance of a contract with you. Necessary to comply with our legal / regulatory obligations. Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services).
To enable you to partake in or complete a survey. Contact, profile, usage and marketing communications information. Performance of a contract with you. Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business).
To administer and protect our business and the Website (including troubleshooting, data analysis, credit and fraud checks and system testing.) Contact and technical information Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise). Necessary to comply with our legal / regulatory obligations.
To deliver relevant content, newsletters and advertisements (including making suggestions and recommendations to you about content or services that may be of interest) to you via the Website or to otherwise personalize your experience on the Website. Identity, contact, profile, usage, marketing and communications, transactional and technical information. Necessary for our legitimate interests (to promote products, surveys and services we offer that you may be interested in). Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy).
To use data analytics to improve and optimize the effectiveness and functioning of the Website, our services, marketing, customer relationships and experiences. All types of data that we collect. Necessary for our legitimate interests (in optimizing the content of the Website and ensuring that you are served with relevant commercial communications as you use them).
To respond to your enquiries where you have contacted us via email or telephone or participated in any surveys or reviews. Contact, marketing communications information and technical information. Necessary for our legitimate interests (in responding and contacting you regarding the enquiries you have made in relation to the services we offer and reviewing your responses to our surveys).
To develop new services for our users, and to innovate and improve the services which they use most frequently. All types of data that we collect. Necessary for our legitimate interests (for running, developing and growing our business).
  1. Marketing and Advertising

    We may use your personal data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which services and offers may be relevant for you (we call this marketing).

    You will only receive marketing communications from us (such as emails or text messages)if you have requested information from us or purchased content, goods or services from us or via the Website and you have not opted out of receiving that marketing at the time of purchase.

    Opting Out of Marketing

    To unsubscribe from marketing messages at any time, please click on the unsubscribe link at the bottom of any marketing messages. You may also contact us directly if you do not wish to receive any marketing materials from us. You are able to control notifications from your customer account.

    We may retain your email address, or other contact details, on file should you ever ‘opt-out of receiving marketing messages from us. We will retain your contact details in order to ensure that we continue to honor and respect that opt-out request
  2. Sharing your personal data

    Depending on how and why you provide us with your personal data we may share it in the following ways:
  • with selected official bodies to prevent and detect fraud or credit risks such as: central and local government bodies, HM Revenue & Customs, regulators and other tax authorities, law enforcement agencies, and fraud protection agencies;
  • with selected third parties who we subcontract to provide various services and/or aspects of the Website’s functionality, such as where we use third parties to host and/or store data for us or use other IT systems supplied by third parties (see “Service Providers” below);
  • with analytics and search engine providers that assist us in the improvement and optimisation of this Website as described above;
  • with creators of profiles, content and channels that you have subscribed to or are otherwise available for purchase on the Website; and
  • with selected third parties who we contract with to provide professional services such as our insurers, accountants, auditors and lawyers.

We may also disclose your personal data to third parties in the following events:

  • if we were to sell or buy any business or assets, in which case we might disclose your personal data to the prospective seller or buyer of such business or assets as part of that sale;
  • if Regen International, or substantially all of its assets, are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets;
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or if we are compelled to provide your details to a lawful authority in order to aid in the investigation of crime or disorder; and/or
  • in order to enforce or apply the Website’s terms of use or terms and conditions; or to protect the rights, property, or safety of our company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
  1. Service Providers

    Our service providers provide us with a variety of administrative, statistical, and technical services. We will only provide service providers with the minimum amount of personal data they need to fulfill the services we request, and we stipulate that they protect this data and do not use it for any other purpose. We take these relationships seriously and oblige all of our data processors to sign contracts with us that clearly set out their commitment to respecting individual rights, and their commitments to assisting us to help you exercise your rights as a data subject. For more information on the service providers we use you can contact us at support@fancyme.ai.

    Links to third party sites

    Where we provide links to third party websites, plug-ins and applications that are not affiliated with the Website such sites are out of our control and are not covered by this Policy. If you access third party sites using the links provided, the operators of these sites may collect personal data from you that could be used by them, in accordance with their own privacy policies. Please check these policies before you submit any personal data to those websites.

  2. For how long do we keep your personal data?

    We will hold your personal data on our systems only for as long as required to provide you with the services you have requested, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

    Accordingly, you should expect us to keep your personal data for so long as you have a registered account on the Website (whether that account is actively used or not). If you delete your account then we may need to keep some of the personal data associated with that account, or transactions for services made using it, for up to six years (for the reasons described above).

    In some circumstances you can ask us to delete some or all of your data earlier: see ‘Your Rights’ below for further information.

    In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

  3. Security

    Regen International takes the protection of your information very seriously. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed, including use of secure servers, encryption and passwords. If you have ever chosen a password, or we have given you one, which enables you to access certain parts of this Website, you are responsible for keeping this password confidential. We ask you not to share the password with anyone.

    In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

    We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

  4. International Data Transfers

    If you are based in Europe please note that we use service providers that may be based outside of the European Economic Area (the “EEA”). These service providers may work for us or for one of our suppliers and may be engaged in, among other things, the fulfillment of your request for information from the Website, the processing of your payment details and the provision of services or support services.

    Your personal data may be transferred to, and processed in, countries that are not considered to have the same level of data protection as the European Union. We ensure that all such transfers are performed in compliance with relevant data protection laws. Where we transfer your data to a country outside the EU, we will use approved Standard Contractual Clauses that require all recipients of the data to provide a level of data protection that aligns with that required by the EU.

    When we transfer your data to a service provider that is outside of the EEA we seek to ensure that appropriate safeguards are in place to make sure that your personal data is held securely and that your rights as a data subject are upheld. Transfers of personal data are either made:

  • to a country recognised by the European Commission as providing an adequate level of protection; or
  • to a country which does not offer adequate protection but whose transfer has been governed by the standard contractual clauses of the European Commission or by implementing other appropriate cross-border transfer solutions to provide adequate protection.

By submitting your personal data, you agree to this transfer, storing or processing. If you would like more information about the mechanism by which your personal data is transferred, please contact support@fancyme.ai.

  1. Your Rights

    If you are resident in the EEA then the following information about your rights is relevant to you. This part of The Policy is a mandatory statement which summarizes certain law applicable in your jurisdiction. It is not a replacement for, nor an extension of, your legal rights so should be read only as a summary of that legislation.

    This section is not applicable to you if you do not reside in one of the regions described above.

    If you are a resident of one of the regions described above then you have the following rights in relation to your personal data held by Regen International:

    Right of Access

    You may, at any time, request access to the personal data that we hold which relates to you(you may have heard of this right being described as a “subject access request”).

    Please note that this right entitles you to receive a copy of the personal data that we hold about you in order to enable you to check that it is correct and to ensure that we are processing that personal data lawfully. It is not a right that allows you to request personal data about other people, or a right to request specific documents from us that do not relate to your personal data.

    You can exercise this right at any time by writing to us and telling us that you are making a subject access request. You do not have to fill in a specific form to make this request.

    Your Right to Rectification and Erasure

    You may, at any time, request that we correct personal data that we hold about you which you believe is incorrect or inaccurate. You may also ask us to erase personal data if you do not believe that we need to continue retaining it (you may have heard of this right described as the “right to be forgotten”).

    Please note that we may ask you to verify any new data that you provide to us and may take our own steps to check that the new data you have supplied us with is right. Further, we are not always obliged to erase personal data when asked to do so if, for example, we have an ongoing legal obligation or need to continue processing that personal data.

    You can exercise this right at any time by writing to us and telling us that you are making a request to have your personal data rectified or erased and on what basis you are making that request. If you want us to replace inaccurate data with new data, you should tell us what that new data is. You do not have to fill in a specific form to make this kind of request.

    Your Right to Restrict Processing

    Where we process your personal data on the basis of a legitimate interest (see the sections of this Policy which explain how and why we use your information) you are entitled to ask us to stop processing it in that way if you feel that our continuing to do so impacts on your fundamental rights and freedoms or if you feel that those legitimate interests are not valid.

    You may also ask us to stop processing your personal data (a) if you dispute the accuracy of that personal data and want us verify that data’s accuracy; (b) where it has been established that our use of the data is unlawful but you do not want us to erase it; (c) where we no longer need to process your personal data (and would otherwise dispose of it) but you wish for us to continue storing it in order to enable you to establish, exercise or defend legal claims.

    Please note that if for any reason we believe that we have a good legal reason to continue processing personal data that you ask us to stop processing, we will tell you what that reason is, either at the time we first respond to your request or after we have had the opportunity to consider and investigate it.

    You can exercise this right at any time by writing to us and telling us that you are making a request to have us stop processing the relevant aspect of your personal data and describing which of the above conditions you believe is relevant to that request. You do not have to fill in a specific form to make this kind of request.

    Your Right to Portability

    Where you wish to transfer personal data that we hold about you, which is processed by automated means, to a third party you may write to us and ask us to provide it to you in a commonly used machine-readable format.

    Because of the kind of work that we do and the systems that we use, we do not envisage this right being particularly relevant to the majority of individuals with whom we interact. However, if you wish to transfer your data to a third party we are happy to consider such requests.

    Your Right to object to processing

    You may object to processing of your personal data where we rely on legitimate interest for processing that personal data. We will comply with your request unless we have a compelling overriding legitimate interest for processing or we need to continue processing your personal data to establish, exercise or defend a legal claim.

    Your Right to stop receiving communications

    Where we send you email marketing communications (or other regulated electronic messages) you have the right to opt-out at any time. You can do this by using the unsubscribe’ link that appears in the footer of each communication (or the equivalent mechanism in those communications). You are also able to manage your notifications from Notification settings in your user account.

    Alternatively, if for any reason you cannot use those links, or if you would prefer to contact us directly – you can unsubscribe by writing to us at support@fancyme.com and telling us which communications you would like us to stop sending you. Please note that where you request a change in this way it is likely to take longer for your request to take effect.

    Your Right to object to automated decision making and profiling

    You have the right to be informed about the existence of any automated decision making and profiling of your personal data, and where appropriate, be provided with meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing that affects you.

    If you want more information about any automated decision making and profiling or to object to the same you can exercise this right at any time by writing to us and telling us that you are making such a request. You do not have to fill in a specific form to make this kind of request.

    Exercising your rights

    When you write to us making a request to exercise your rights we are entitled to ask you to prove that you are who you say you are. We may ask you to provide copies of relevant ID documents to help us to verify your identity.

    It will help us to process your request if you clearly state which right you wish to exercise and, where relevant, why it is that you are exercising it. The clearer and more specific you can be, the faster and more efficiently we can deal with your request. If you do not provide us with sufficient information then we may delay actioning your request until you have provided us with additional information (and where this is the case we will tell you).

    Statutory Regulator

    If you are unhappy with the way that we have processed your data then you have the right to lodge a complaint with your local data and privacy regulator. If you wish to do so then you can write to them using their published contact details.
    If you are resident in the European Union then details of your local regulator are published by the European Data Protection Board.

    Contact Details

    If you have any queries regarding this Policy, if you wish to exercise any of your rights set out above or if you think that the Policy has not been followed, please contact us by emailing at support@fancyme.ai.

    You may also lodge a complaint to the supervisory authority about the way we process your personal data. We would however appreciate the chance to address your concerns before you approach the supervisory authority so please contact us in the first instance.

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