GLOSSARY AND DEFINITIONS

“AI” means Artificial Intelligence based software, which is in the scope of the Platform used to create User Content, Creator Content, Characters and Paid for Services.

Account” means a User account which is individual to you, which is created for the purpose of receiving the Services.

Ancillary Terms” means any other terms or policies that we may provide on the Platform that govern your use of the Services and as may be updated from time to time including, but not limited to, the FancyMe Policies and the Credit Terms.

Balance” means the balance of Credits on a User’s Account.

Business Day” means Monday to Friday 9.00 am to 5.00 pm and any day which is not a public or bank holiday in Helsinki.

“Character” means an artificial user profile created by a Creator. A Character has real-life-simulating characteristics for entertainment purposes. It can interact with Users in various ways such as but not limited to private messages, publishing content on the Platform, but it has nothing to do with a real person or an individual and must not be misinterpreted as one. It may or may not be assisted by Artificial intelligence tools and Creators.

Community Guidelines” means our community guidelines supplied to Users via the Platform, as may be updated from time to time.

Content” means any text, software, scripts, graphics, photos, sounds, music, videos, audio-visual combinations, interactive features, and other materials you may view or access through the Services, including User Content.

Cookies Policy” means FancyMe’s cookies policy supplied to Users via the Platform, as may be updated from time to time.

Creator” means a User using the Service for the purpose of its trade, business, craft, profession or otherwise submitting Paid for Services on the Platform.

Credit Terms” means the terms governing the purchase and use of Credits on the Platform supplied to Users via the Platform, as may be updated from time to time.

Credits” means digitized tokens which are hosted on the Platform and which may be exchanged for certain specified Services but not reverted to real money(e.g. withdrawal).

Data Protection Legislation” means for such time as they are in force in Finland, all legislation which relates to the protection of individuals’ rights in their Personal Data and the protection of their privacy, including the GDPR and all such legislation as may supplement, amend or replace them from time to time.

Device” means a desktop computer, laptop, tablet, mobile telephone or other computing device with internet functionality

FancyMe Policies” means any policies or guidelines issued by Regen International in relation to the Platform from time to time including, but not limited to, the Community Guidelines, Cookies Policy and Privacy Policy.

GDPR” means the General Data Protection Regulation law in the European Union that was implemented May 25, 2018, and requires organizations to safeguard personal data and uphold the privacy rights of anyone in EU territory.

Intellectual Property Rights” means patents, utility models, rights to inventions, copyright and neighboring and related rights, moral rights, trademarks and service marks, business names and domain names, rights in get-up and trade dress, goodwill and the right to sue for passing off or unfair competition, rights in designs, rights in computer software, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how and trade secrets) and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.

Paid for Service” has the meaning set out in clause 8.1

Payment Partner” means any third party approved by Regen International which enables a User to make payments on the Platform;

Personal Data” has the meaning set out in the Data Protection Legislation.

Platform” means the FancyMe platform as provided on the Website and any updates, or supplements to it including mobile-friendly versions of the Platform.

Privacy Policy” means FancyMe’s privacy policy supplied to Users via the Platform, as it may be updated from time to time.

Services” means your use of the Platform and the services and features we make available as part of the Platform.

Regen International’‘ means Regen International, a company registered in Finland with company number FI28395665 and its registered office at Bahamankatu 10A Helsinki, Finland, the owners of the Platform.

User” means a user of the Services; and terms such as “Users” shall be interpreted accordingly.

User Content” means Content which a User contributes, submits, uploads, publishes, or otherwise makes available via the Service.

Website” means the FancyMe website, which is hosted at fancyme.ai, or any subdomains of the same.

Where this Agreement refers to “you” or “your” it means the person using the Platform; where it refers to “us”, “our” or “we” it means Regen International.

Any words following the terms including, include, in particular or for example or any similar phrase shall be construed as illustrative and shall not limit the generality of the related general words.

1. GENERAL TERMS

  1. FancyMe is the property of Regen International, identified by VAT number FI28395665, with its principal place of business located at Bahamankatu 10A, Helsinki, Finland.
  2. We reserve the right to modify these terms at any given time without prior notification. Such modifications will become effective immediately upon your next usage of the Platform. You may be prompted to review and accept the revised terms to continue utilizing the Platform on subsequent visits. Nonetheless, it is your responsibility to review this Agreement each time you use the Platform to ensure you are aware of any changes. The most recent revision date of this Agreement is noted at the top for your convenience.
  3. This Agreement governs your access to and use of any Services accessible via the Platform, as well as any updates or additional features to the Platform, except when such services are offered under separate agreement terms, in which case those specific terms shall prevail.
  4. The continuous availability or uninterrupted use of the Platform or any Content cannot be guaranteed. We reserve the right to temporarily suspend, withdraw, or limit access to the Platform or parts thereof for operational reasons, such as updates, enhancements, or security improvements. Depending on the nature of an update, you might be unable to use the Services until you have accepted the necessary updates and any related terms. We will endeavor to provide advance notice of any such interruptions. Our goal is to limit downtime to no more than 240 minutes per month.
  5. It is your duty to ensure that anyone accessing the Platform via your internet connection is informed about and complies with these terms and this Agreement. Failure to enforce compliance may lead to the permanent suspension of your account and the accounts of other implicated users.
  6. It is presumed that you have received consent from the owners of any Devices used to access or utilize the Platform, which you control but do not own. You and the Device owners may incur internet access charges from your respective service providers. You agree to take responsibility for any Platform use on such Devices, whether owned by you or not, as per this Agreement.
  7. By agreeing to this Agreement and utilizing our Services, you affirm that you have read, understood, and agree to comply with the FancyMe Policies (Terms of Service, Privacy, Community Guidelines, and other relevant documents), particularly acknowledging our processing of your Personal Data as outlined in our Privacy Policy. You may review our Privacy Policy and all FancyMe Policies at any time during your use of our Platform.
  8. The Ancillary Terms are incorporated into this Agreement, supplementing its main terms. Unless explicitly stated otherwise, references to this Agreement include the Ancillary Terms. In cases of discrepancy between the main body of this Agreement and the Ancillary Terms, the Ancillary Terms will take precedence.

2. ACCOUNT

To use the Platform, receive the Services and become a User, you must register and create an Account with us. To create an Account, follow the steps detailed on the Platform and provide us with all the requested information.

  1. When you create an Account you must not:
    1. Impersonate another individual;
    2. Create ‘bot’ Accounts or any Account which is controlled by other automated means;
    3. Share your password or give access to your Account to others; or
    4. Transfer or otherwise assign your Account to anyone else.
  2. You agree to take measures to maintain the security and confidentiality of your Account username, password, and Account information. You must notify Regen International immediately of any breach of security or unauthorized use of your Account that you become aware of by contacting us at support@fancyme.ai.
  3. You agree that you will be solely responsible for all activity that occurs under your Account. As such you should log off the Platform when you have finished using it to prevent anyone else from accessing your Account and using your log-on identity / username. This is particularly important where other people may use the same Device as you, such as in internet cafes or libraries. If you do not log off, you will be deemed to be the person viewing or posting material unless you can prove otherwise.
  4. You confirm that the information you provide when creating your Account, or when otherwise communicating with us, is accurate and complete, and that you will update us via the Platform as and when your information changes.
  5. By setting up an Account you confirm that you are at least 18 years of age, you are not precluded by domestic/local laws to use the Services and you have not been previously banned from using the Platform and/or its Services.

3. LICENCE

We grant you a revocable, non-transferable, non-exclusive license to use the Platform and to receive the Services, subject to the terms of this Agreement, the FancyMe Policies and any other documents referenced under this Agreement.

4. LINKING TO THE PLATFORM

  1. You may link to the Platform provided you do so in a way that:
    1. is fair and legal;
    2. does not damage our reputation or take advantage of it;
    3. is in accordance with the terms of this clause 8.
  2. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
  3. You must not establish a link to the Platform in any website that is not owned by you.
  4. The Platform must not be framed on any other site
  5. We reserve the right to withdraw linking permission without notice.

5. THIRD PARTY LINKS

  1. The Services (including the Content) may include hyperlinks to other websites that are not owned or controlled by Regen International, nor are direct competitors to FancyMe. You acknowledge and accept that Regen International has no control nor assumes any responsibility for the content, privacy policies or practices of any third-party websites that you access via the Platform. You click the hyperlinks and enter any third-party websites at your own risk and your use of such third-party websites will also be subject to those websites’ terms and conditions.
  2. You acknowledge and agree that Regen International is not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products, or other materials on or available from such websites or resources.
  3. You acknowledge and agree that Regen International is not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such websites or resources.

6. CONTENT

  1. As a User and as an Account holder, you may access Content when using the Services. The majority of the Content made available via the Platform is User Content, which is not published or pre-moderated, verified or approved by Regen International. Any views expressed by Users on the Platform do not represent our views or values.
  2. Regen International is not responsible for the contents of User Content which is submitted to the Platform. Regen International does not pre-moderate User Content and you access it at your own risk. Regen International’s sole responsibility in respect of User Content is to promptly consider and, where appropriate, action complaints about such content which may be submitted by Users.
  3. Regen International is not responsible for the contents of AI-generated content which is submitted to or generated on the Platform. This applies to all Content, including but not limited to publications(posts), images, videos and private messages. Regen International does not pre-moderate AI-generated content and you access it at your own risk. Regen International’s sole responsibility in respect of User Content is to promptly consider and, where appropriate, action complaints about such content which may be generated by AI tools and/or 3rd party AI tools that the Platform is using to provide the Service.
  4. Accordingly, after acknowledging clauses 2 and 3, you acknowledge and accept that you may be exposed to Content that is unlawful, factually inaccurate, offensive, indecent, or otherwise objectionable to you. You further understand and accept that Regen International is under no obligation to review and/or verify any Content.
  5. You irrevocably and unconditionally waive any legal or equitable rights or remedies you have or may have against Regen International with respect to or in connection with any such Content or your exposure to or reliance on the same.
  6. If you would like to make a complaint about Content available via the Services, then please contact us at support@fancyme.ai.
  7. You acknowledge and agree that content on the platform, including but not limited to images, videos, posts, private and public messages may or may not be generated by using artificial intelligence driven software and tools, or by Creators adapting the role of the Character in question.
  8. You acknowledge and agree that the Characters(made by Creators) and their profiles that you can follow, interact with and subscribe to are only for entertainment purposes, they are artificial and purely fictional imitations of human-like entities. They don’t represent any individual and must not be misinterpreted as real people.
  9. To highlight the nature of the service, the profiles in the Service are artificial intelligence characters designed to simulate human-like interactions, but they do not possess genuine emotions, intentions, or the ability to fulfill promises in the real world. Any elements within the conversations that may resemble reality, such as offers of real-life meetings or promises of tangible outcomes, are entirely fake and should not be taken seriously. We do not assume responsibility for any confusion or misunderstandings that may arise from the fictional nature of the AI conversations.
  10. You acknowledge that thew Website uses unfiltered text, image and other media generation. We do not assume responsibility and Regen International cannot be held liable for any AI generated Content. You further understand and accept that Regen International is under no obligation to review and/or verify any AI generated Content.

7. USER CONTENT

  1. As an Account holder, you may submit User Content further to the terms of this Agreement. This right may be suspended by Regen International or your Account, and of your User Content, may be deleted if we consider that you are in breach of any part of these terms.
  2. You acknowledge that (except where explicitly stated) materials shared on the Platform are not private or confidential and have the potential to be viewed by other Users. Other Users may be able to identify (by username) who has posted each piece of User Content and any profile details that a User has provided, either publicly or to select Users (for example, to a Creator when subscribing to their User Content), will have the potential to be viewed by other Users.
  3. Users should note that private communications and sharing of User Content between individual Users on the Platform will not be made public and will remain confidential between the interested parties who are communicating with each other, and us as the service provider, but each communicating party will be able to identify (by username) who has posted each piece of material and any additional profile details provided.
  4. You acknowledge and agree that you are the owner of and are solely responsible for your User Content. You are solely responsible for securing and backing-up your User Content.
  5. You acknowledge that if you breach any of these terms you may be personally liable to any third party that suffers physical or psychological harm as a result of your User Content.
  6. You retain all of your ownership rights in your User Content, but you are required to grant us and, where relevant, other Users of the Platform a license to use, store and copy that content and to distribute and make it available to third parties. As such, and without prejudice to your rights to your Personal Data as set out in the applicable Data Protection Legislation, you grant Regen International a worldwide, perpetual, irrevocable, transferable, royalty-free license, with the right to sub-licence, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and distribution channels now known or hereafter devised without further notice to or consent from you, and without the requirement of payment to you or any other person or entity in order to provide the Services to you.
  7. Please note that the license you grant us further to clause 6.6 is required so that we may use your User Content to provide and promote both the Platform and the Content therein, including for the avoidance of doubt promotion of your User Content and Creators. We will not sell your User Content to other platforms, websites or content providers and we will not steal your User Content or otherwise claim ownership of the same.
  8. You represent and warrant to us that you have all rights, permissions, and consents to submit any User Content to us which you may upload to the Platform. We have the right to disclose your identity to any third party who may claim that any User Content posted or uploaded by you to our Services constitutes a violation of their Intellectual Property Rights, or of their right to privacy or confidentiality or if we believe that you may have otherwise breached any of these terms.
  9. Regen International takes the protection of Intellectual Property Rights very seriously and we voluntarily comply with the Digital Millennium Copyright Act (“DMCA”). Further to clause 6.8, where appropriate we will promptly remove from the Platform any User Content alleged to be infringing Intellectual Property Rights belonging to a third party. Please note that any person found to knowingly have made false allegations, material misrepresentations or false claims in relation to a notification of claimed infringement or in a counter-notification may be liable for damages and will, at our discretion and where relevant, have their Account terminated, deleted, suspend or restricted.
  10. Your User Content must comply with the Community Guidelines and you warrant that any User Content you provide does comply with those standards, and that you will be liable to us and indemnify us for any breach of that warranty.
  11. Regen International may, but shall not be obligated to, review, monitor, or remove your User Content, at any time and for any reason, without notice to you.
  12. You agree to defend, hold harmless, indemnify and keep indemnified us, our successors and assigns, our directors, trustees, officers, employees and agents from and against all liabilities, claims, losses, costs, damages and expenses, including legal fees which are reasonably incurred by us, we may or our connected parties may suffer or incur arising out of or in connection with your User Content.

8. PAID FOR SERVICES

  1. Although many of the Services are free, some of our Services, such as paid Creator Content and certain areas of the Platform (including, but not limited to, subscriptions with / to Creators and pay per view Content), will require payment from you (each a “Paid for Service”). We will notify you via the Platform if a Service is a Paid for Service, what the associated cost is, and what methods of payment are accepted, including where we accept Credits as payment. Only Users with a registered Account who provide us with accurate payment information (such as credit card/debit card information) will be able to access Paid for Services on the Platform.
  2. The gross price for any Paid for Service will always be shown to you before you submit your order or otherwise make your purchase. The listing price includes VAT and/or other applicable taxes, but excludes transaction fees, or add-card fees which will be added as required before payment is taken.
  3. By providing us with credit card/debit card information you authorize us to receive payment by charging your credit or debit card using the payment information provided or as otherwise linked to your Account. All credit card/debit card details are entered on a secured page and they are securely processed via one of our Payment Partners, who are PCI DSS compliant.
  4. If the option to pay for a Paid for Service with Credits is available and you choose to make payment using Credits you authorize us to receive payment by deducting Credits from your Balance on the basis described in the Credit Terms.
  5. You agree to provide current, complete, and accurate payment information for all purchases. You agree to promptly update your Account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transaction and contact you as needed. You expressly agree that we are not responsible for any loss or damage arising from the submission of false or inaccurate information.
  6. Unless otherwise notified to you in writing, we will charge you in advance of the provision of the applicable Paid for Services.
  7. If your transaction results in an overdraft or other fee from your bank, you alone are responsible for that fee.
  8. You will be billed in US Dollars (USD). Any relevant exchange settlements will be determined by agreements between you and your bank and / or credit card/debit card issuer.
  9. If we do not receive payment due from you, either from your bank or your credit card/debit card issuer, you agree to pay all amounts due on your account upon demand.
  10. If we or a Creator offers and you purchase a subscription for any Paid for Services (including subscribing to a Creator’s Content), we will bill you immediately using the payment information provided, and then again at the beginning of each subscription period. The following terms apply for subscriptions:
    1. If a free trial period is offered and you do not cancel during the free trial period, you will be billed at the end of the free trial period and at the beginning of each subsequent subscription period;
    2. The subscription fee is determined by the Creator responsible for the User Content you are subscribing to and can be subject to change at any time at their sole discretion. Should they change their subscription fees you will be notified of such a change via a notification on the Platform. Any increase or decrease of a subscription fee will apply to the next subscription billing period as applicable, and require you to confirm your subscription at the new price, unless you have terminated your subscription prior to the change in subscription fee.
    3. The standard subscription Month period is defined as 30 days from the date and time of payment. Promotional subscription periods may vary in length between 1 day and 12 months.
    4. Subscription to Paid for Services is personal to you and may not be transferred or assigned;
    5. You can cancel subscriptions at any time via the Platform or by sending an email to support@fancyme.ai;
    6. If you cancel a subscription you will still have access to the Paid for Service through to the end of the subscription period.
  11. Without prejudice to any other right or remedy that we may have, if we do not receive prompt payment for all fees, charges and applicable taxes or you otherwise fail to make payment for the Paid for Service:
    1. We may without notice suspend part or all of the Services and / or your Account until payment has been made in full; and/or
    2. We shall charge interest on the overdue sum at the rate of 5% per annum above Euribor 12 month base rate from time to time. Such interest shall accrue on a daily basis from the due date until payment of the overdue sum, whether before or after judgment.
  12. You may be presented with additional terms from our Payment Partner or other relevant third parties in relation to a specific payment before you confirm the transaction. Those additional terms will also govern that transaction and may be required to be accepted before a transaction will be confirmed.
  13. Subject to any discretionary investigations and decisions made by us and any right of withdrawal under applicable law; fees, charges and applicable taxes relating to Paid for Services are non-refundable and chargebacks, or similar demands, for Paid for Services are not permitted.
  14. We reserve the right to immediately terminate, delete, suspend or restrict your Account, without notice to you, if in our reasonable opinion you have without merit made any attempt to seek a refund or a chargeback for Paid for Services after your purchase.
  15. If you believe you are entitled to a refund, please contact our support team. Refunds are granted at our discretion.
  16. We reserve the right to issue, at our discretion, a per-chargeback fee of $50 USD (FIFTY US DOLLAR) to creators who surpass a 1.5% chargeback rate. This policy is implemented to ensure the stability of our platform and protect both Creators and Fans from fraudulent activities. Chargebacks not only disrupt the financial flow but also indicate potential issues with the content or service provided by a Creator. The $50 USD (FIFTY US DOLLAR) fee is reflective of the administrative costs associated with managing chargebacks and serves as a deterrent against excessive chargeback rates. Additionally, creators are encouraged to monitor their chargeback rates and take a proactive approach to prevent potential chargebacks against their account. Aside from Genuine Card Fraud, Creators should be considerate of alternative types of fraud they can mitigate against, such as Friendly Fraud and Account Takeover Fraud by making sure to address any underlying issues and maintain a positive relationship with their audience to uphold the integrity of the platform.
  17. Transactions are processed securely by Stripe or Paypal. Payments on your statement will be debited by FancyMe, or Regen International, depending on your payment method and geographical location. If you don’t recognise a transaction, then please contact the FancyMe team on: support@fancyme.ai
  18. Any queries regarding Paid for Service, Credits, purchases or billing on your Account must be raised with us within 30 days.

9. INTELLECTUAL PROPERTY

  1. All Intellectual Property Rights in the Platform and the Services throughout the world belong to us, or our licensors, and the rights in the Platform and the Services are licensed (not sold) to you. You have no Intellectual Property Rights in, or to, the Platform or the Services other than the right to use them in accordance with these terms.
  2. Except for User Content, you accept and acknowledge that all Content on the Service is either owned by or licensed to Regen International by third parties and is subject to Intellectual Property Rights of Regen International, or Regen International’s licensors. Any third-party trade or service marks present on such Content are trade or service marks of their respective owners. Such Content may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purpose whatsoever without the prior written consent of Regen International or, where applicable, Regen International’s licensors. Regen International and its licensors reserve all rights not expressly granted in and to their Content.

10. ACCEPTABLE USE RESTRICTIONS

Your use of the Platform and the Services is subject to your compliance with our Acceptable Use Policy, which is incorporated into these Terms & Conditions by this reference. The Acceptable Use Policy outlines what is and is not permitted on FancyMe and serves as an integral part of your agreement with us. The Acceptable Use Policy sets out various restrictions related to:

  • General Use: Including but not limited to personal use, sharing accounts, and lawful use.
  • Content Restrictions: Guidelines on the type of content that can be uploaded or displayed.
  • Community Guidelines: Additional rules and community standards you are expected to adhere to.
  • Referral System: Rules governing the referral of new users to the platform.
  • Security and Technical Constraints: Including but not limited to system security and data integrity.
  • Intellectual Property and Other Rights: Respecting intellectual property and not engaging in infringement.

For a comprehensive set of guidelines on acceptable and unacceptable usage, please refer to our Acceptable Use Policy.

Failure to adhere to the conditions set forth in the Acceptable Use Policy may result in penalties including, but not limited to, account suspension or termination and revocation of access to your earnings.

11. LICENSE RESTRICTIONS

Except as expressly set out in this Agreement or as specifically permitted by any local law, you agree:

  1. not to copy the Platform or the Services except where such copying is incidental to normal use of the same;
  2. not to rent, lease, sub-license, loan, provide, or otherwise make available, the Platform or the Services in any form, in whole or in part to any person without prior written consent from us;
  3. not to translate, merge, adapt, vary or modify the whole or any part of the Platform or the Services nor permit the Platform or the Services any part of it to be combined with, or become incorporated in, any other programs, except as necessary to use the Platform and the Services on Devices as permitted in these terms;
  4. not to disassemble, decompile, reverse-engineer or create derivative works based on the whole or any part of the Platform or attempt to do any such thing except to the extent that such actions cannot be prohibited because they are essential for the purpose of achieving interoperability of the Platform with another software program, and provided that the information obtained by you during such activities:
    1. is used only for the purpose of achieving interoperability of the Platform with another software program;
    2. is not disclosed or communicated without our prior written consent to any third party;
    3. is kept secure; and
    4. is not used to create any software that is substantially similar to the Platform;
  5. not to provide or otherwise make available the Platform in whole or in part (including object and source code), in any form to any third party without prior written consent from Regen International; and
  6. to comply with all technology control or export laws and regulations that may apply to the technology used or supported by the Platform or Service.

Together the conditions of use set out in this clause 11 are referred to as the “License Restrictions”.

12. WARRANTIES AND DISCLAIMERS

  1. We shall provide the Services with reasonable care and skill, including customer service support.
  2. The Platform and the Services are provided for general information and entertainment purposes only. They do not offer advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of information obtained from the Platform or the Service. Although we make reasonable efforts to update the information provided by us on the Platform, we make no representations, warranties or guarantees, whether expressed or implied, that such information is accurate, complete, or up to date.
  3. The Platform and the Services have not been developed to meet your individual requirements. Please check that the facilities and functions of the Platform and the Services (as described on the Platform) meet your requirements. We are not liable for any mismatch between your expectations and the services offered.
  4. You agree that the Services (or any part thereof) will not be available during any maintenance carried out by Regen International or its selected third parties. Regen International shall use reasonable endeavors to notify you of any planned maintenance periods. Accordingly, you agree to back-up any Content used in connection with the Platform, where you have the right to do so, to protect yourself in case of problems with the Platform or the Service.
  5. We are not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet, and you acknowledge that the Services may be subject to limitations, delays and other problems inherent in the use of such communications facilities.
  6. We do not guarantee that the Platform will be secure or free from bugs or viruses or other malicious code. You are responsible for configuring your Device(s) in order to access the Platform and you should use your own virus protection software.
  7. We are not responsible for any third-party content linked to or from our Platform.
  8. To the extent permitted by law, save for as expressly set out in these terms, no implied terms, warranties, or conditions shall apply to your use of the Platform or Services.

13. LIMITATIONS ON LIABILITY

  1. References to liability in this clause 13 includes every kind of liability arising under or in connection with this Agreement including but not limited to liability in contract, tort (including negligence), misrepresentation, restitution or otherwise.

  2. Nothing in this Agreement shall affect your legal rights or limit or exclude our liability for:

    1. death or personal injury resulting from our negligence;
    2. fraud or fraudulent misrepresentation; or
    3. any other liability that cannot be excluded or limited by applicable law.

  3. To the extent permitted by applicable law, Regen International shall not be liable for:

    1. any loss or damage caused by other Users including any loss in connection with another Users’ conduct or User Content;
    2. any loss or damage that was not directly caused by Regen International’s breach of this Agreement;
    3. any loss or damage caused by you including without limitation your failure to provide Regen International with accurate Account information and your failure to keep your password or Account details secure and confidential; or
    4. any loss or damage that was not, at the time this Agreement was formed between you and Regen International, a reasonably foreseeable consequence of Regen International breaching this Agreement.

  4. If you are Creator, to the extent permitted by applicable law, Regen International shall not be liable for loss of profits; loss of sales, opportunity or business; loss of agreements or contracts; business interruption; loss of anticipated savings; loss of use or corruption of software, data or information; loss of or damage to goodwill or reputation; or indirect of consequential losses (in all cases whether such losses were foreseeable or not).

  5. Subject to clause 13.2, Regen International’s aggregate liability under this Agreement shall not exceed the higher of:

    1. Three (3) times the total amount paid by you for any Paid for Services during the twelve (12) month period immediately prior to the event which gave rise to Regen International’s liability; or
    2. One hundred United State Dollar ($100).

  6. This is the maximum amount for all combined claims types, not per claim.

14. ACCOUNT SUSPENSION AND TERMINATION

  1. The terms of this Agreement shall commence when you start using the Services and shall continue in force until you stop using the Services or until the Services are no longer available to you.

  2. You may stop using the Services at any time. You can also delete your Account via the Platform settings. Upon termination, you will have the option to download your data for 30 days.

  3. We reserve the right to immediately terminate, delete, suspend or restrict your Account without notice to you:

    1. if you commit a breach of, or if in our reasonable opinion you have failed to comply with, any of the terms of this Agreement (including the Acceptable Use Restrictions, License Restrictions, Community Guidelines or any applicable Ancillary Terms);
    2. if in our reasonable opinion you have without merit made any attempt to seek a refund or a chargeback for Paid for Services after your purchase;
    3. where we suspend or cease the provision of the Services to Users generally;
    4. in order to comply with a legal or regulatory obligation; or
    5. in order to protect our legitimate business interests or those of the public.

  4. Any remaining credits in your Account will not be refundable upon termination.

  5. Users whose accounts have been terminated are prohibited from accessing the Services by creating a new account or through any other means.

  6. The following provisions will survive the termination of this Agreement for any reason and will remain in effect beyond such termination:

    1. Warranties and Disclaimers: The disclaimers and limitations on our warranties, as set forth in Section 12, will continue to apply.
    2. Liability: Limitations on liability as described in Section 13 will continue to apply.
    3. Events Outside of Our Control: Provisions regarding events outside of our control as described in Section 14 will continue to apply.
    4. Intellectual Property Rights: Any provisions related to the protection of intellectual property rights will continue to apply.
    5. Confidentiality: Any obligations related to the confidentiality and protection of sensitive information will continue to apply.
    6. Acceptable Use Restrictions: Any restrictions or obligations imposed on you under the Acceptable Use Policy will continue to apply.
    7. Legal Rights: Any legal rights or obligations that by their nature should survive the termination of this Agreement, including but not limited to indemnification obligations, payment obligations, and dispute resolution mechanisms, will continue to apply.
    8. Data Retention and Deletion: Any provisions related to the retention or deletion of your data will continue to apply.

  7. This survival clause ensures that the termination of this Agreement does not relieve either party from obligations that by their nature should survive termination.

15. EVENTS OUTSIDE OF OUR CONTROL

  1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this Agreement that is caused by any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, pandemic, epidemic, or other natural disaster, or failure of public or private telecommunications networks (each an “Event Outside Our Control”).
  2. If an Event Outside Our Control takes place that affects the performance of our obligations under this Agreement, our obligations will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control.

We shall take reasonable steps to prevent or minimize delays caused further to an Event Outside Our Control.

16. COMMUNICATIONS

  1. If you want to learn more about the Platform or the Service or have any problems using them, we recommend that in the first instance you take a look at our support resources at site.fancyme.ai.
  2. If you think the Platform or the Services are faulty or misdescribed or wish to contact us for any other reason, please contact our customer service team using our live chat at site.fancyme.ai, or email at support@fancyme.ai.
  3. If we have to contact you, we will do so by email using the contact details you have provided to us.

17. REFUND POLICY

By purchasing digital products from our website, you agree to the terms of this Refund Policy.

Digital Products: Our digital products are delivered electronically and can be accessed immediately after purchase. Due to the nature of digital content, we cannot offer refunds once the product has been accessed.

No Refunds: In accordance with Article 16(m) of the EU Consumer Rights Directive (2011/83/EU), you acknowledge that by purchasing a digital product from our website, you consent to the immediate performance of the contract and waive your right of withdrawal.

Exceptions: We do not provide refunds or exchanges for digital products except in the following circumstances: a) The digital product is defective b) Technical issues prevent the digital product from being accessed, and we are unable to resolve the issue within a reasonable timeframe.
If you believe you qualify for a refund based on the exceptions listed above, please contact our customer support team at support@fancyme.ai

If we have to contact you, we will do so by email using the contact details you have provided to us.

18. OTHER IMPORTANT TERMS

  1. We may transfer our rights and obligations under these terms to another organization. We will always tell you in writing if this happens.
  2. Your Account is personal to you. You may only transfer or otherwise assign your Account or your rights or your obligations under these terms to another person if we agree in writing.
  3. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
  4. If we fail to insist that you perform any of your obligations under this Agreement, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
  5. You agree that this Agreement and any dispute or claim (including non-contractual disputes or claims) that arises between you and us shall be governed by the law of Finland and that all disputes related to this Agreement will be brought solely in the Courts of Finland.
  6. Where a User is an Account holder of Regen International and resides within the European Union, the laws of that member state will apply to any claim and, therefore a competent court of that member state shall have jurisdiction over the claim.

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